Blog Post

Shout! Communications Big Talk March 2018: Summary

BBC News likes certainty but needs change…that was the premise of the latest Shout! Communications’ Big Talk, featuring a prestigious panel of speakers including BBC UK News Editor Richard Burgess, Editor of the Victoria Derbyshire Programme Louisa Compton and Editor of BBC News at 6pm and 10pm, Paul Royall.

As Richard Burgess , who is responsible for all news gathering in the UK for the main BBC news bulletins and programmes, pointed out news is becoming more immersive, connecting stories with audiences, giving more resonance to the agenda of the day. It’s moving away from planned, “establishment” or “diary” news stories because they are deemed to be less and less relevant to viewers’ daily lives. A big organisation like the BBC needs a certain element of certainty to fill airtime but there is a feeling across the Beeb, that they may be missing the picture unless they dig below the surface more.

Burgess remarked that there have been a couple of key turning points for BBC News; one was the Grenfell Towers fire, which saw social media leading the breaking news; a second was the unprecedented exclusive access, last year, to the Royal Blackburn hospital with correspondent Ed Thomas. This clocked up more than 8 million viewers and was, according to Burgess “Immersive” TV at its best.

What makes a story – and, critically, how it is sourced – is changing. “There’s a whole conversation going on that perhaps a conventional organisation like the BBC isn’t tapped into”, remarked Paul Royall. “We are talking lots of steps to address that and keep up with that.” Adapting and approaching news in a different way is part of this strategy; for example, education stories now are less about interviewing government ministers and more about reflecting the attitudes of parents, teachers, students and children.


One of the biggest problems, according to Royall, is that there is too much news, particularly in the last 12 months when there has been an unprecedented news agenda. To cut through the competition the most successful stories have to be distinctive and focus on the human element. Viewing figures for his programmes, BBC News at 6pm and 10pm are an impressive total of 22 million people, a legacy of traditional viewing habits. For Royall, it was the Scottish referendum that was pivotal to the way these flagship bulletins have changed the way they cover stories, particularly when it they’re reflecting social change.

Although, 3 years after its birth, the Victoria Derbyshire Programme is still transmitted on BBC 2 and BBC News Channel at 0900 in the morning, this is where some of the BBC’s theory is being put into practise. Not for them planning meetings filled with middle aged white men in suits. If you want to address a younger audience you need input from that same demographic, so Victoria Derbyshire has employed some people for their youthful tenacity and drive, rather than necessarily their qualifications and experience. It’s recognition that to produce targeted original content you need team diversity that reflects the audience’s demographic.

More Blog Posts

Big Talk audience
24. May 2024
For our Big Talk event in May 2024, we were joined by over 100 PR and communications professionals to, metaphorically, spend a day in the life of the BBC.    Gain an insight into BBC Sounds, The One Show and Morning Live, as heard by Shout! Communications broadcast consultant Marta Malagon Manas. Director of BBC [...]
RAJAR logo
16. May 2024
More people are listening to the radio than ever before.   In fact we listened for over one billion hours in the first three months of 2024. That’s according to RAJAR, the organisation that measures radio audiences in the UK.   It’s latest quarterly figures  (for Q1 2024)shows that 49.9 million people tune into radio each week [...]
people on a zoom call
19. Apr 2024
There've been a lot of changes for BBC Local Radio in recent months, which have included redundancies and job cuts.   Programme wise some stations have been bandied together so at certain times of the day one show is multi-cast over multiple radio stations.  A lot has happened, so we were delighted that our latest [...]